Quality policy
At Cuantico, we are committed to accelerating the digital transformation of the GovTech ecosystem, driving the adoption of emerging technologies and innovation models that modernize government management and improve the citizen experience.
Our quality management is based on excellence, innovation, and continuous improvement, ensuring that each solution we develop is secure, scalable, and sustainable, with a global impact. We focus on designing and releasing solutions that not only optimize the efficiency of public institutions but also transform the interaction between government and society, generating long-term value.
With this policy, we reaffirm our mission to become a global leader in the digital transformation of the public sector, contributing to the construction of more efficient, accessible, and innovative governments.
Scope of the Policy
Cuantico’s Quality Management System applies to:
- The provision of services for the development, support, and operation of digital platforms for record traceability, digital procedures, data observatories, and artificial intelligence models.
- Consulting and training in ICT Public Management, Innovation practices, and Digital Government.
- Implementation and operation of virtual training platforms.
In accordance with clause 4.3 of the ISO 9001:2015 standard, item “7.1.5.2 – Measurement Traceability” is excluded, since the organization does not use measuring devices that require calibration as part of its operational or quality processes.
Quality Objectives
Customer Satisfaction:
Continuously improve our processes and services to ensure customer satisfaction by measuring and analyzing their needs and expectations.
Continuous Improvement:
Implement a risk and opportunity management approach to optimize our processes and results.
Operational Efficiency:
Reduce waste, optimize resources, and improve productivity through process standardization.
Regulatory Compliance:
Ensure compliance with the legal and regulatory requirements applicable to our organization.
Human Talent Development:
Train and motivate our team to foster a participatory and quality-focused work environment.
Sustainability:
Integrate environmentally and community-responsible practices into our operations. This template can be adapted to each organization’s specific needs to ensure alignment with ISO 9001 and its strategic objectives.
Are you interested in achieving the benefits of AI and digital public transformation.
Contact us to schedule a meeting.